Nokia X6 16GB support

Answers to important questions about   Nokia X6 16GB

  • How do I set the speech volume of Dictionary on my Nokia X6-00 device?

Select Menu > Settings > Phone > Voice Commands Options > Settings > Playback volume

The playback volume cannot be set by the volume keys.


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  • What kind of touch screen does my Nokia X6 device have?

Your Nokia X6 device touch screen is based on capacitive technology. The capacitive touch screen senses the motion caused by your finger when touching the screen. It only reacts to an exposed finger. It does not react to any mechanical pressure of pen or stylus or if you are wearing gloves but capacitive touch screen can be used with a stylus which is specifically designed for it.


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  • Why is the network error message displayed when my Nokia X6-00 device performs the Share Location?

This issue has been fixed on Nokia X6-00 software version 21.0.004.

The error: There are currently network problems. Please try again later is displayed when performing the Share Location to Facebook on Nokia Ovi Maps and if the login has been manually set in the Nokia Ovi Maps account. 

To repair you should allow an automatic login to the Nokia Maps Ovi Service.

The problem appears on Nokia X6-00 software version 20.0.005. To check the software version enter *#0000# on the Telephone on the phone home screen.


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  • How can I check the WLAN MAC address of my Nokia phone?

To check the unique Wireless Local Area Network (WLAN) Media Access Control (MAC) address that identifies your Nokia phone, enter *#62209526# in the idle mode (or with touch screen phones after opening the dialler).


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  • How do I access and change the application installation settings on my Nokia device?

Depending on your device, select:

  • Menu > Applications > App. mgr. > Options > Settings (e.g. N85, N86, N95, N96)
  • Menu > Applications > Installations > App. mgr. > Options > Settings (e.g, 6730c)
  • Menu > Tools > App. mgr. > Options > Settings (e.g. E50, N76, N80)
  • Menu > Installations > App. mgr. > Options > Settings (e.g. E51, E66, E71, E90)
  • Menu > Ctrl. panel > App. mgr. > Options > Settings (e.g. E52, E72, E75, )
  • Menu > Ctrl. panel > Settings > Applications > App. manager (e.g. X5-01, E5-00)
  • Menu > Settings > Application mgr. > Installation sett. (e.g. 5800xm, N97, 5230, 5233, X6-00, N8-00, E7-00, X7-00)
  • Menu > Settings > Data mgr. > App. mgr. > Options > Settings (e.g. 5730xm)
  • Menu > Settings > Settings > Applications > App. manager (e.g. 6700 slide, C5-00)
  • Menu > Settings > Application manager > Installation settings (e.g. T7-00, 801T)

Set the following settings for application installations:

  • Software installation: Select whether Symbian software without verified digital signature can be installed.
  • Online certificate check: Select to check the online certificates before installing an application.
  • Default web address: Set the default address used when checking online certificates.

Some Java applications may require a message to be sent or a network connection to a specific access point for downloading extra data or components. In the App. mgr. main view, scroll to an application, and select Options > Open to change settings related to that specific application.


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  • How do I restore factory settings on my Nokia device?

Select Menu > Settings > Phone > Phone mgmt. > Factory settings.

You can reset some of the settings to their original values. To do this, you need the lock code, which is 12345 by default unless you have changed it before.

After resetting, the device may take a longer time to power on. Documents and files are unaffected.


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  • How do I access and change the cellular network settings on my Nokia device?

Select one of the following (depending on your device model) 

  • Menu > Tools > Settings > Phone > Network (e.g. E51, E71, E90, N95, N96) 
  • Menu > Tools > Settings > Network (e.g. E65, N77, N93)
  • Menu > Settings > Settings > Phone > Network (e.g. 5730xm, 6710n, 6720c, 6700s, C5)
  • Menu > Settings > Connectivity > Network (e.g. 5800xm, N97, 5230, 5530xm)
  • Menu > Settings > Config. > Network (e.g. N75)

 The following settings are displayed:

  • Network mode (shown only if supported by the network service provider): Select which network to use. If you select Dual mode, the device uses the GSM or UMTS network automatically, according to the network parameters and the roaming agreements between the network service providers. If needed, contact your service provider for more details.
  • Operator selection: Select Automatic to set the device to search for and select one of the available networks, or Manual to manually select the network from a list of networks. If the connection to the manually selected network is lost, the device sounds an error tone and asks you to reselect a network. The selected network must have a roaming agreement with your home cellular network, that is, the network service provider whose SIM card is in your device.

Glossary: A roaming agreement is an agreement between two or more network service providers to enable the users of one service provider to use the services of other service providers.

  • Cell info display: Select On or Off to activate or deactivate cell info reception.  

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  • For how long should I charge my battery on the first charge?

You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.

Note: When charging through a USB port, the charging might take longer than 2 hours.


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  • How can I end the data connection when the device starts a data connection again and again?

If the packet data indicator on the device display becomes active even though there is no application connecting to internet, the device may be trying to retrieve a multimedia message from the multimedia message centre. To stop the device from making a data connection, select Menu > Messaging > Options > Settings > Multimedia message > Multimedia retrieval. Select Manual to have the multimedia messaging centre save messages to be retrieved later, or Off to ignore all incoming multimedia messages. If you select Manual, you receive a notification when you have a new message in the multimedia message centre. If you select Off, the device does not make any network connections related to multimedia messaging.

If the packet data indicator is constantly active, check if the packet data connection is configured to be constantly on. To set the device to activate a packet data connection only if you start an application or action that needs it,select Menu > Settings > Connectivity > Admin.settings > Packet data > Packet data connection > When needed. If you select When available and you are in a network that supports packet data, the device registers to the packet data network always when the network is available. Starting an active packet data connection (for example, to send and receive e-mail) is then quicker than if the device establishes a packet data connection when needed.

If the above settings don't help, switch the device off and then on again.

Note that there can also be an application in your device that automatically connects to internet, e.g. the home screen widgets or email client. If you don't want the connection to be automatically established, change the connection settings in the applications (e.g. disable automatic synchronisation in email client and select Options > Widgets to offline mode in home screen).


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  • How can I copy contacts from my SIM card to my Nokia device memory?

Do the following:

  1. Open Contacts application.
  2. Select Options > Settings > Contacts to display and enable SIM memory (uncheck other alternatives) > OK > Back.
  3. Select Options > Mark/Unmark > Mark (or Mark all).
  4. Select Options > Copy (or Manage > Copy).
  5. Select Options > Settings > Contacts to display and enable memories you want to use.

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  • What can I do when the new music files are not shown in the Music player (or Media player) on my Nokia device?

Refresh or update the music library. Open Music player (or Media player or My music), select Options > Refresh library (or Update library or Update libr.).


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  • How do I lock my Nokia device remotely?
  1. Depending on your device model, select one of the following:
    1. Menu > Tools > Settings > Security > Phone and SIM.
    2. Menu > Tools > Settings > General > Security > Phone and SIM.
    3. Menu > Settings > Phone > Phone mgmt. > Security > Phone and SIM card.
    4. Menu > Settings > Settings > General > Security > Phone and SIM card.
  2. Scroll to Allow remote lock (or Remote phone locking) > Enabled
  3. Enter the remote locking message and confirm the message. The message must be at least 5 characters long.
  4. Enter the lock code for confirmation. Default lock code is 12345.
  5. Now you can lock the device remotely by sending a text message which contains the remote locking message. 

Note: When the device is locked, calls may be possible to the official emergency number.


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  • How do I make a conference call on my Nokia device?

Conference call is a network service, make sure that the conference call is supported by your network operator or service provider before following the steps below.

To make a conference call on your device:

  1. Make a call to the first participant.
  2. To make a call to another participant, select Options > New call. The first call is automatically put on hold.
  3. When the new call is answered, to join the first participant in the conference call, select Options > Conference.
  4. To add a new person to the call, repeat step 2, and select Options > Conference > Add to conference.
  5. To have a private conversation with one of the participants, select Options > Conference > Private (or in some devices select the Participants option shown on the screen). Select a participant and Private. The conference call is put on hold on your device. The other participants can still continue the conference call.
  6. After you finish the private conversation, select Options > Add to conference to return to the conference call (or in some devices select the Conference call option shown on the screen).
  7. To drop a participant, select Options > Conference > Drop participant, scroll to the participant, and select Drop (or in some devices select Participants option on the screen, scroll to the participant and select Drop participant) .
  8. To end the active conference call, press the end key.

Note: to mute the microphone of your device during the conference call, in the active call mode, select Options > Mute.


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  • How is wireless local area network (WLAN) used with my Nokia device?

Your device supports wireless local area network (WLAN). With WLAN, you can connect your device to the internet and compatible devices that have WLAN.

To use WLAN, it must be available in the location, and your device must be connected to the WLAN. Some WLANs are protected, and you need an access key from your service provider to connect to them.

Features that use WLAN, or that are allowed to run in the background while using other features, increase the demand on battery power and reduce the battery life.

Your device supports the following WLAN features:

  • IEEE 802.11b/g standard
  • Operation at 2.4 GHz
  • Wired equivalent privacy (WEP) with keys up to 128 bits, Wi-Fi protected access (WPA), and 802.1x encryption methods. These functions can be used only if they are supported by the network.

To use WLAN, you must create an internet access point (IAP) for WLAN. Use the access point for applications that need to connect to the internet.

Important: Always enable one of the available encryption methods to increase the security of your wireless LAN connection. Using encryption reduces the risk of unauthorised access to your data.

A WLAN connection is established when you create an application connection using a WLAN internet access point. The active WLAN connection ends when you end the application.

You can use WLAN during a voice call or when packet data is active. You can only be connected to one WLAN access point device at a time but several applications can use the same internet access point.

When the device is in the offline profile, you can still use WLAN (if available) but there may be some limitations with connectivity. It is therefore recommended that online profile is used (requires SIM card in the device)  Remember to comply with any applicable safety requirements when establishing and using a WLAN connection.

Tip: To check the unique media access control (MAC) address that identifies your device, enter *#62209526# on the home screen (standby mode).


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  • How can I refresh the list of available software updates in my SW Update list?

The list of available software updates is refreshed every time when entering SW Update menu if there's more than 24 hours since the previous refreshing.

If there is less than 24 hours since the list was last updated, SW Update application will not contact the server for updating the cache. Wait for the next day for the list to be refreshed again.


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  • How do I set up Mail for Exchange on my device?

With Mail for Exchange you can wirelessly access your email, calendar and contacts. Before setting up Mail for Exchange, you need to know your Domain name, Mail for Exchange server name, User name and password. Contact your company's IT help desk to get this information.

The following steps guide you through setting up Mail for Exchange by using the e-mail setup wizard. Alternatively, if you have already installed Mail for Exchange via the SW Update menu, you can set up Mail for Exchange profile directly by going to Menu > Applications > MfE > Mail for Excha..

The sample below shows how the e-mail can be set up e.g. in the following Nokia devices:

  •  Nokia N97, N97 mini, X6-00, 5230, 5232, 5233, 5235. 5228

Start the e-mail setup wizard. You can find the wizard in the following ways:

  • Select Set up e-mail if shown on your home screen
  • Select Menu > Applications > Sett. wizard > E-mail setup
  • Select Menu > Messaging > Options > Settings > E-mail > Mailboxes

When the setup wizard starts, select the following::

  • Select Start.
  • Select OK if prompted to install Nokia Email client.
  • Select Yes when prompted to allow the application to use the network to send or receive data. The setup wizard will need to access the network in order to complete your configuration. Depending on your operator contract, this may involve some data transfer charges. Wait for the wizard to establish a network connection.
  • Select Start when prompted to start the E-mail setup
  • If prompted to select from a list of pre-defined email services (Ovi Mail, Yahoo! Mail, Gmail etc.), select Other.
  • Enter your E-mail address and select OK.
  • Select Mail for Exchange when prompted for the type of email to set up.
  • In the first Settings menu define the following:
    • Domain - give the domain name for your account
    • User name - user name of your account
    • Password - password for the user name
    • Server name - name of the Exchange server
    • Secure login - select whether the secure login option is used
  • In the next Settings menu define the data to be synchronised. Choose one of the following:
    • E-mail only
    • Email, Calendar, Contacts and Tasks
  • Select OK when asked to install Mail for Exchange.
  • Select Continue when prompted.
  • Depending on your company policy you may be requested to enter or change your lock code. 

After successfully completing the wizard, your e-mail account appears in Menu > Messaging. If you need to change any Mail for Exchange settings, select Menu > Applications > MfE > Mail for Exch. (or Menu > Applications > Mail for Exch. > Options on some devices.) to edit the profile settings.

Note: When using Mail for Exchange, you may be requested to enter your lock code. The default lock code is 12345. If you forget the lock code, the device needs to be taken for repair to have the lock code reset. For information on the nearest repair center, visit your local Nokia Support website.
 


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  • How do I access and change the text message settings on my Nokia device?

Select Menu > Messaging > Options > Settings > Text message. Select from the following:

  • Message centres: Add or edit the text message centres on your device. There may be message centers already preset for your Nokia device by your service provider and you may not be able to change, create, edit, or remove them. Check the message centre configuration details with your service provider.
  • Message centre in use: Change (if this is allowed) which message centre to use to deliver text messages.
  • Character encoding: Select Full support to prevent automatic character conversion to another encoding system, or Reduced support to use conversion when available. 
  • Receive report: Select whether the service provider sends delivery reports after sending message (network service).
  • Message validity: Select how long the message centre resends your message if the first attempt fails (network service). When the time expires the message is deleted.
  • Message sent as: Select whether you text messages are sent as Text, Fax or Paging. Contact your service provider to learn if your message centre is able to convert text messages into these other formats. This option may vary on the devices and operators. 
  • Preferred connection: Select which connection type is used to send your text message.
  • Reply via same centre: To allow recipients of your text messages, who do not subscribe to a text message service, to reply using your message center, select Yes (network service).

Note: The message centre is the SMS centre operated by your service provider through which the text messages are sent. Check the message centre configuration details with your service provider.


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  • What is the lock code for clearing timers and counters on my Nokia device?

The default code is 12345.

To change the code, select Menu > Tools > Settings > General > Security > Phone and SIM card > Lock code.  (Or in some devices, Menu > Settings > Phone > Phone mgmt. > Security settings > Phone and SIM card > Lock code.)

 


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  • How do I clear the internet cache on my Nokia phone?

Go to the Web application and select Options > Clear privacy data > Cache.

A cache is a memory location that is used to store data temporarily. If you have tried to access or have accessed confidential information requiring passwords, empty the cache after each use.

The information or services you have accessed are stored in the cache memory of the device.


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  • How can I move my e-mail messages from the phone memory to the memory card in my Nokia device?

To release the phone memory and change the email store from the phone memory to the memory card, follow the steps below.

  1. Select Menu > Messaging and Options > Settings > Other.
  2. Select  Memory in use > Memory card.
  3. To question Copy all messages to the new message memory?, select Yes.
  4. To question Save original messages?, select No if you want to release the phone memory or select Yes if you wish to keep the original messages in the phone memory.

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