Nokia N86 8MP support

This is an issue which may occur in Nokia N86 8MP phone software version 20.115. If some of the video clips cannot be played after updating the phone software to 20.115, the problem can in most cases be solved in the following way:

1. Start File Manager application by selecting Menu > Applications > Office > File mgr.
2. Select C: Phone memory
3. Delete the following 3 files by browsing to the file in the list and selecting Options > Delete:
   • MdfPluginArchive.txt
   • plugin_archive.txt
   • R1_Mobile_4_0.cfg
     

After deleting the above files, the playing of the video clips should succeed again. Note that the above files will be automatically recreated after playing a video. There is no need to delete the files again after the video playback has started to work.

The charging indicator may in some situations show only 2 bars even though the battery is fully charged. This is an issue in displaying the correct battery level, the charging of the device is still working properly.

Do the following to get the correct charging status shown on the device:

• Unplug the charger.
• Switch off and on the device.
• Check the charging status and continue the charging, if necessary

The issue may occur in Nokia N86 8MP devices with software versions older than 20.115 and it can be avoided by upgrading the software to version 20.115 or later. The current software version in the device can be checked by typing in *#0000#.

The panorama mode in Camera application allows capturing wide angle images consisting of up to 5 image frames. The panorama images can be taken in the following way:

1. Open the Camera application.
2. In the active toolbar, select Switch to panorama mode.
3. Press the capture key to capture the first frame of the panorama image.
4. Rotate the camera to the left or right in the direction of the green arrows until the white viewfinder frame falls over the red frame.
5. Stop the rotation for a moment to let the next frame be captured (don't press the capture key, the camera will automatically capture the frame).
6. Continue to the direction of the green arrow and repeat steps 4 and 5 until the whole panorama image is captured.
7. Select Stop to finish the capture.

For the optimum quality, try to keep the rotation axis as close to the lens as possible. Rotate the device instead of moving yourself.

Your Nokia device (e.g E75, 6730 classic, 6710 navigator, or N86 8MP) includes a multiprotocol email client, which supports the Mail for Exchange account using Microsoft ActiveSync protocol. Note! Mail for Exchange (MFE) client installation is not needed. The configuration is done by running Set up e-mail wizard. The following steps guide you through setting up Mail for Exchange email account in your Nokia phone:

NOTE! Read all screens carefully during the setup process as they will provide additional information how to proceed.

1. Highlight and select Set up e-mail on your home screen using the NaviKey.
2. Select Start e-mail setup from the menu that appears.
3. Select Start to begin entering the information for your e-mail account
4. The setup wizard will need to access the network in order to complete your email configuration.  Depending on your operator contract, this may involve some data transfer charges. Select Yes, to allow the wizard to access to network, if question has been displayed. Please wait for the wizard to establish a network connection.
5. Enter your corporate Email address and select OK.
6. Select Corporate in Type of email.
7. Select Mail for Exchange, if the question has been displayed.
8. Next Setup wizard requests details of email settings. Enter Domain name, your User name in mail account, password, e-mail Server name and Secure Login (on/off). Select Next.
9. Select either Email Only or Email and Data. Email and Data means synchronising Email, Calendar, Contacts and To-Do in the initial synchronisation. The definition can be changed later in Menu > Email > Settings.
10. If you selected Email and Data in step 9, select either Merge or Replace for question how to synchronise. To get more info check Help.
11. When Email complete is displayed, select OK.
12. Now Mail for Exchange mailbox has been added to your device and it is ready to use. When using Mail for Exchange, you may be requested to change the lock code after connect to mail server first time.  The default lock code for your device is 12345. New lock code is requested at the defined intervals.

NOTE! If you forget the lock code, the device will need to be sent for repair. For additional  information regarding Nokia device repair, visit the Nokia support  web site at http://www.nokia.com/support.

NOTE! If you have previously hidden the Set up e-mail option on the home screen there are following other ways to get started with email setup.

• Menu > Email (or Applications > Email) > New > E-mail setup starts. (When you use the wizard for the first time, you are guided through the settings configuration. After that Email setup option will be available).
• Menu > Messaging >Options > Settings > E-mail > Options > New mailbox.

If you use either of these two options, select Start to begin entering the information for your email account as mentioned in step 3 above and proceed with the instructions from that on.

N-Gage application is not pre-installed any more in Nokia N86 8MP devices running phone software version 30.009 or later. If N-Gage is needed, download and install N-Gage for N86 8MP from the N-Gage web site www.n-gage.com.

If updating N86 8MP from an earlier software version to version 30.009 or later, N-Gage application is preserved and no reinstallation is needed.

Note, however, that if the device with version 30.009 or later is reset to initial state with keyboard command *#7370#, N-Gage application will be removed and it needs to be reinstalled after the reset e.g. in the following way:

1. Take a backup of your device with Ovi Suite or PC Suite.
2. Reset the device.
3. Download and install N-Gage from www.n-gage-com.
4. Restore the backup.

Nokia N86 8MP device may not start charging if connecting the charger very slowly to the device, in a way where it takes a long time before the plug is fully pushed down in the micro USB slot .

If the device doesn't start charging, unplug the charger from the device and plug it again by pressing the connector promptly down in the micro USB slot.

Select Menu > Tools > Settings > General > Personalisation > Themes > Call image > Default > Apply.

You can format your device by typing *#7370# in standby mode. Before the device is reset, you may need to provide the lock code. The default lock code is 12345.

IMPORTANT NOTICE!

• Formatting the device will permanently erase all user data and settings as well as add-on applications and operator specific settings.
• If you have made a backup of the device data, the data can be restored from the backup after formatting but some add-on applications can have restrictions that they are not restored from the backup.
• If you use formatting to repair faulty behaviour of the device, restoring the backed-up data files may restore the unwanted behaviour as well. In that case, a partial restore may resolve the situation.
• The contents of the SIM card and memory card (MMC) are not erased during formatting. Note, however, that in some device models (e.g. Nokia N8-00, E7-00, E6-00 and X7-00) the internal mass memory E: will be formatted in this situation. It is therefore important that you back up all your data from the E: mass memory before resetting the device. Use Nokia Suite to back up the contents to your PC.
  

Depending on your device, select:

• Menu > Applications > App. mgr. > Options > Settings (e.g. N85, N86, N95, N96)
• Menu > Applications > Installations > App. mgr. > Options > Settings (e.g, 6730c)
• Menu > Tools > App. mgr. > Options > Settings (e.g. E50, N76, N80)
• Menu > Installations > App. mgr. > Options > Settings (e.g. E51, E66, E71, E90)
• Menu > Ctrl. panel > App. mgr. > Options > Settings (e.g. E52, E72, E75, )
• Menu > Ctrl. panel > Settings > Applications > App. manager (e.g. X5-01, E5-00)
• Menu > Settings > Application mgr. > Installation sett. (e.g. 5800xm, N97, 5230, 5233, X6-00, N8-00, E7-00, X7-00)
• Menu > Settings > Data mgr. > App. mgr. > Options > Settings (e.g. 5730xm)
• Menu > Settings > Settings > Applications > App. manager (e.g. 6700 slide, C5-00)
• Menu > Settings > Application manager > Installation settings (e.g. T7-00, 801T)

Set the following settings for application installations:

• Software installation: Select whether Symbian software without verified digital signature can be installed.
• Online certificate check: Select to check the online certificates before installing an application.
• Default web address: Set the default address used when checking online certificates.

Some Java applications may require a message to be sent or a network connection to a specific access point for downloading extra data or components. In the App. mgr. main view, scroll to an application, and select Options > Open to change settings related to that specific application.

Select one of the following (depending on your device model) 

• Menu > Tools > Settings > Phone > Network (e.g. E51, E71, E90, N95, N96) 
• Menu > Tools > Settings > Network (e.g. E65, N77, N93)
• Menu > Settings > Settings > Phone > Network (e.g. 5730xm, 6710n, 6720c, 6700s, C5)
• Menu > Settings > Connectivity > Network (e.g. 5800xm, N97, 5230, 5530xm)
• Menu > Settings > Config. > Network (e.g. N75)

 The following settings are displayed:

• Network mode (shown only if supported by the network service provider): Select which network to use. If you select Dual mode, the device uses the GSM or UMTS network automatically, according to the network parameters and the roaming agreements between the network service providers. If needed, contact your service provider for more details.
• Operator selection: Select Automatic to set the device to search for and select one of the available networks, or Manual to manually select the network from a list of networks. If the connection to the manually selected network is lost, the device sounds an error tone and asks you to reselect a network. The selected network must have a roaming agreement with your home cellular network, that is, the network service provider whose SIM card is in your device.

Glossary: A roaming agreement is an agreement between two or more network service providers to enable the users of one service provider to use the services of other service providers.

• Cell info display: Select On or Off to activate or deactivate cell info reception.