Q: The music player cannot play some pre-installed music files, what should I do?
A:
If you got a notification that no activation key is available when you try to playback a pre-installed music song then you are missing the corresponding license. In this case please use the following link in order to retrieve the licenses.
Alternatively you can call the care service or visit one of the Nokia Care Centers. You can use the following link to get details about the Nokia Care Centers in your area.